Refund policy
Returns
Exchanges + Returns
We want you to love your candle magic! If you’re not fully satisfied, we offer a 14-day return policy from the date your order is received.
To start a return or exchange, please email labradormoonwi@gmail.com with your order number and reason for return. Once we receive and inspect your return, we’ll notify you of approval and process your refund to the original payment method within 10 business days.
Please allow additional time for your bank or card company to complete the refund process.
Damages or Issues
Please inspect your order upon arrival and contact us within 48 hours if anything arrives damaged, defective, or incorrect.
Send us an email at labradormoonwi@gmail.com with clear photos and a brief description of the issue before using your product.
We’ll review your message and do our best to make it right.
Exceptions
Sale items, clearance, gift cards, and discontinued collections are final sale.
Candles and wax melts may soften or melt in high heat during shipping. Please have orders delivered to a temperature-controlled location whenever possible. We are not responsible for heat-related melting once the package is delivered.
Customers are responsible for all return shipping costs.
💫 Thank you for shopping Manifest Magic Co.
Every order supports a small, sister-run business (and two very spoiled Labs 🐾).
We’re so grateful for your love, patience, and support as we continue hand-pouring magic for your home.
For all order questions, reach us anytime at labradormoonwi@gmail.com.